Privacy Policy

Last Updated: January 25, 2025

  1. Introduction

Welcome to ROKIT Carts. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rokitcarts.com or use our services. By using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information

  • Email address

  • Shipping and billing addresses

  • Payment information

  • Order history

  • Account details (if applicable)

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • Device information (browser type, IP address, operating system)

  • Usage data (pages visited, time spent, referral source)

  • Cookies and tracking technologies

  • Geolocation data (if enabled by your device settings)

  1. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about orders, inquiries, and customer support

  • Send marketing communications (with your consent)

  • Improve our website, services, and user experience

  • Protect against fraud, unauthorized transactions, and misuse of our services

  • Comply with legal obligations and enforce our terms of use

  • Personalize your shopping experience

  1. Information Sharing

We may share your information with:

  • Service providers (e.g., payment processors, shipping carriers, IT service providers) who perform services on our behalf

  • Business partners involved in fulfilling your orders or providing related services

  • Legal authorities or government entities when required by law or to protect our legal rights

  • Third parties in connection with business transactions, such as mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

  1. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you

  • Correction: Correct inaccurate or incomplete data

  • Deletion: Request the deletion of your information, subject to legal or contractual obligations

  • Opt-Out: Opt-out of marketing communications by following the unsubscribe instructions in our emails

  • Data Portability: Request a copy of your personal information in a machine-readable format

  • Restriction of Processing: Restrict the processing of your information under certain circumstances

  • Objection: Object to the processing of your information for specific purposes

To exercise these rights, please contact us using the information provided in Section 9.

  1. Data Security

We implement a variety of security measures to safeguard your personal information, including:

  • Encryption of sensitive data during transmission

  • Secure payment processing via reputable third-party providers

  • Regular security audits and assessments

  • Role-based access controls to limit access to personal data

While we strive to protect your personal information, no security system is completely foolproof. You use our website at your own risk.

  1. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete it immediately.

  1. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

  1. Contact Us

If you have questions about this Privacy Policy or need to exercise your rights, please contact us at:

Email: info@rokitcarts.com Address: 2123 University Pkwy., Suite 102, Sarasota, FL 34243 Phone: 941-928-9900

  1. Cookie Policy

We use cookies and similar technologies to:

  • Maintain your shopping cart and account functionality

  • Remember your preferences and settings

  • Analyze website traffic and usage patterns

  • Improve website performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

  1. California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including:

  • Right to Know: What personal information we collect and how it is used

  • Right to Delete: Request deletion of personal information, subject to exceptions

  • Right to Opt-Out: Opt-out of the sale of personal information (note: we do not sell personal information)

  • Right to Non-Discrimination: Receive equal service and pricing even if you exercise your rights

To exercise these rights, California residents can contact us at info@rokitcarts.com

  1. International Users

By using our website, you consent to the transfer of your personal information to the United States and its processing in accordance with this Privacy Policy. Different data protection laws may apply in your jurisdiction, and we take reasonable steps to ensure your data is treated securely.

  1. Disclaimer of Liability

To the maximum extent permitted by law, ROKIT Carts Incorporated is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or reliance on this Privacy Policy. By using our services, you agree to indemnify and hold harmless ROKIT Carts Incorporated from any claims or legal actions resulting from your use of our website or services.